Frequently Asked Questions.
Once you select the yacht of your desired requirement you could get us on whats app or give a call directly for booking and we have customer relation team work only for the purpose to serve you
We frequently have unique deals available for many important occasions, including Christmas or the Ramadan holy month. The easiest way to keep informed about all of our potential special offers is to regularly visit our website. On request, we can provide birthday and engagement packages.
Payments can be made online through a credit card or in cash.
We recommend booking as far in advance as possible in order to ensure you get the widest selection of yachts available. All of our yachts are subject to availability. That being said we can take last minute bookings and will always accommodate clients to the best of our ability.
Every member in our team is well trained with all the safety procedures. Additionally, we provide safety jackets and other necessary equipment.
Once your booking has been confirmed and full payment is made, guests will receive a confirmation email with the contact details and location.
A range of entertainment options are available on our boats. Everything from DJ equipment with top-notch speaker systems to televisions for a particular live event, entertainers, and water sport equipment may be organized per our guests’ request. Every charter has a TV and sound system; no further requests are necessary.
We will let customers to reschedule their trip at no additional cost if our seasoned captain determines that the weather is “unsafe to sail.” Depending on availability.
Unfortunately, we do not allow pets on board our yachts as a matter of safety for the animals and potential damage caused to the vessels.
At dxb Yachts, customer privacy is of the highest concern. We make every effort to provide total privacy on every charter. You will have a comfortable travel thanks to our highly qualified team. They are always there to help and will take care of all your needs. They will provide you total privacy during the whole trip, if necessary.
We allow smoking on our yachts. However, smoking is strictly prohibited inside the boats. Ashtrays will be available, and our team will show you where you may smoke.
If the guest holds a valid alcohol license in the UAE, they are welcome to bring their alcohol onboard, however, the drinks must be consumed within the vessel and cannot be consumed on the dock or in any other public space.
We advise showing up at least fifteen minutes early for the scheduled. It is preferable to arrive early if there will be any elaborate setup or specific requests made so that you can depart on time.
Every guest should carry a valid Passport or Emirates ID for their trip.